The ad said this was a package deal, AND the listing showed photos of this coming with the matching walle,t which I didn't receive at all.
Relevant photo attached!
I'm missing the wallet that was advertised as included with the bag!
Where is my "free" wallet?
Hi Wil,
We are so sorry for the confusion and the inconvenience this has caused.
Our customer support team has reached out to you with further clarification and support. Kindly check your messages for an update.
Thank you so much for your patience and understanding.
The bag is nice but they offer a free wallet. It clearly says it on their site. I have screen shots. I did not get the wallet and their response was the website is wrong but you can buy it for a discount. They are clearly a dishonest company.
Hi John,
We are truly sorry for the confusion around your order. As we explained via email, at the time you placed your order, our website offered two options:
- Buy One Get One Mystery Bag FREE
- 20% OFF (No FREE Mystery Bag)
Your order was placed under the 20% OFF option, and the promotion with the free wallet had already ended at that time. Just to clarify, we did not state that the website was wrong—please kindly recheck our previous email.
The screenshot you shared reflects an old promotion and is not the current offer on our website. If you would like further support, please reply to our email so we can assist you with the best solution.
Thank you very much for your understanding.
My husband was trying to order me a Christmas gift from here and was disappointed by the outcome. The page clearly displays sale offers, which the company then refuses to honor stating it's a "website glitch" - but if you call them out on it they'll offer to let you purchase the "free" wallet for $20+$8 shipping! Meanwhile every single product page still displays this same offer for the free wallet.
False advirtisement is illegal, it's a FTC violation and these people don't seem to know that. If you're thinking you can get the advertised offers, don't get your hopes up.
Hi Rebecca,
We are truly sorry for the disappointment and any confusion caused by the promotional display.
Please know that we take your concerns seriously. We sincerely apologize for any misunderstanding this may have caused regarding the free wallet offer.
Could you please send us an additional email so we can review your case thoroughly and explore possible solutions to make this right for you? Your satisfaction is very important to us.
Thank you for your patience and understanding.
I've had this bag for well over a year now. Ive put it through hell, I use it as my uni bag. Its been over filled, stretched out, and still holds perfectly. Durability and longevity is so question
Not to mention they look amazing the amount of compliments I get on this bag. You wont regret buying it, just be prepared to tell people where you bought it from.
It is my opinion that the Dracula Tote is NOT top grain leather (Italian buttery soft). The whole bag is a printed image. It doesn't say in the description that its a printed image. It is my opinion that the bag isn't going to last, the edges will fray and the image will fade. The zipper on the inside pocket is broke. In my opinion, this bag is a $40 bag at best.
Hi Lisa,
We are truly sorry to hear about the issues you've encountered with your item, and we appreciate you bringing this to our attention.
We’ve replied to your email with a detailed explanation, and we can confirm that the item is indeed made from top-grain leather. We are committed to continuing to support you via email to find the best possible solution for your situation.
Thank you so much for your patience, and we look forward to resolving this for you as soon as possible.
Good quality bag. Can’t stop looking at it, it’s just gorgeous. May spring for the larger handbag in the future.
I wish i opened it soon to be honest. But I bought the bag purse as a combo for my wife as she was seeing it all over Instagram. Got it in the mail and put it up for her birthday. Pulled it out to start wrapping and I noticed that on the clutch purse the zipper wasn't even sowed in a few spots.
Hi Mike,
We are truly sorry to hear about your unpleasant experience
Our customer service team has already contacted you via email, and a replacement will be shipped out to you within the next few days.
Thank you for your understanding.
Ordered 'Dorian Gray' bag and matching wallet on 11/15/25 and received them 11/22/25. They are both beautiful, love the colors and the gun metal hardware. Spacious and nice interior - black velvet. The zipper is heavy and moves smoothly.
Dislikes - the zipper and hardware on the wallet are gold instead of gun metal like the bag. No feet on the bag and no shoulder strap.
I have had my new bag one week the corners of the bag are peeling off as the pictures attached show. I will be returning this bag and expecting a full refund. Beautiful bag just poor quality and overpriced for the quality
Hi Linda,
We are truly sorry to hear about the issue with your bag - this is absolutely not the experience we want for you.
We’ve already replied to your email. When you have a moment, please check your inbox and get back to us. We would really love the opportunity to make things right for you.
Your experience matters to us, and we’re here to support you every step of the way.
I did record a video, but there is no option for a video to upload. However, this is a gift and it is fantastic. Far exceeded my expectations!
I am over the moon about the Romeo and Juliet Tote and Wallet set! They are absolutely divine - vibrant colors, very well made, and so unique! I have received numerous compliments about the tote and have directed several interested parties to your site. I am confident about recommending your company. Will buy more!
Romeo and Juliet is just about as dark as I care to get, so this bag is perfect for my taste. Vivid colors, great size, roomy interior, well made, and wonderfully unique, somewhat foreboding design. I just love it! Thank you!
I am so upset with this bag and wallet. It's cheap I don't even know what kind of material it is the hardware is cheap and the images are just printed on not stitched on like it looks online. They are not even close to being worth $119. Even with 40% off in a free wallet which comes out to 90 some dollars it's not worth it.
Hi Dana,
We’re truly sorry to hear that you’re disappointed with your bag and wallet — that’s never the experience we want for our customers.
To clarify, the artwork on our products is applied using advanced UV printing technology to ensure long-lasting durability and color vibrancy, and your items are made from premium vegan leather.
We’d love the opportunity to make this right for you. Please send us an email at cs@lettoria.com with your order number, and our team will be happy to recheck and find the best solution for you.
I am absolutely thrilled to add The Pit and The Pendulum to my growning collection of Lettoria bags. My mom too The Tell-Tale Heart from me, but this gorgeous bag is going with The Raven and The Black Cat (just purchased today. I get so many compliments and "OMG I love your bag! Where'd you get it?" I can't wait to see the attention this one draws. Definitely looking to add to my collection again soon.
Omg! I love this wallet! I got the Codex of Gothic Tales with the cobwebs. I'm so excited I can't think of the actual title. Please forgive me. It's more stunning in person than on the website. I am saving up for the purse now. I highly recommend this site and products. Absolutely stunning wallet.
So I ordered a wallet. The " Poe Library" in ashen black. I already had a purse and really didn't think I needed another one but I really needed a new wallet.. But the problem was I really wanted the "Poes Library" in that gorgeous blue. So I did what anybody else would do the next day.I ordered it and the matching wallet. I got them all the same day.I fell in love with my blue purse! All my favorite stories ,the man himself , the blue, the black ....gorgeous. The interior, that soft yellow, Perfect! Enough room for everything that I need.
My wallets are roomy for my phone. The strap I can take off easily. I can't really show you the insides because I already have my stuff in them.But I promise you won't be disappointed in these.I am not at all.
The only problem I have? I didn't order the purse in the ashen black .....yet.
I'm glad I only paid $10 for this wallet, because that's all it's worth. This isn't some hand-stitched product with accent pieces stitched on like the photos show. It is an image printed on what feels like faux leather, all one piece. This item is very cheaply made. Again, I'm fine with what I got because I took advantage of the sale and didn't pay over five times what this extremely cheap product is worth, but other people are definitely getting scammed by the product photos and grossly overpaying. I'm pretty sure the product photos are edited to make the products seem like actual leather with multiple pieces stitched on. I make leather products, so I'm aware of the look and feel of the real thing. This wallet isn't it. Also, the clasp that's supposed to attach the wrist strap to the wallet won't open. Luckily, I have hardware I can switch it out with, since I work with leather.
Hi Catt,
We’re truly and sincerely sorry to hear that the wallet didn’t meet your expectations. That’s never the experience we want for our customers, and we completely understand how disappointing this must have been.
To help us better understand the issue and make things right, could you please send us an email at cs@lettoria.com with a short video showing the problem more clearly? This will allow our team to review the item carefully and take the right steps to support you.
We truly appreciate your feedback, and we want to ensure you feel valued and heard. Thank you for giving us the chance to make this right.
Oh, the artistry! This just isn't a bag; it's a vegan leather-bound grimoire come to life. The exterior unfurls like the pages of Poe's own library, adorned with vintage-style book spines in embossed gold – titles like The Tell-Tale Heart and The Fall of the House of Usher marching in solemn procession across the midnight-black hide.
Eerie illustrations peek from the panels: a raven's watchful eye, a pendulum's inexorable swing, a masked reveler fleeing crimson death.
The top opens to a structured silhouette (about 15" x 12" x 5"), framed by sturdy leather handles that evoke the iron gates of a crumbling estate.
Subtle stitching mimics aged binding, and a hidden interior quote – "All that we see or seem is but a dream within a dream" – winks from the lining like a secret pact with the macabre.
It's sophisticated enough for a daytime symposium on Gothic verse, yet it casts long shadows under moonlight, turning heads with its brooding allure.
In a world of pastel clutches and pouches, this is the black cat that crosses your path – hauntingly irresistible, inevitable and unnerving.
This tote is the chameleon of the crypt: Sling it over a wool cape for windswept walks reciting Annabel Lee, or pair it with tailored blacks for an exclusive midnight masquerade.
It's as at home in a university lecture hall (toting annotated editions) as it is at a Halloween soiree (hiding flasks of "elixir").
The totes neutral black grounds the dramatic attires, while the literary flourishes add that intellectual edge. Imagine dark academia's secret handshake and it's cool breath as it whispers an unknown language in your ear
You must pair this tote with Lettoria's matching Poe wallet for a union that feels like inheriting the poet's entire shadowed archive.
In essence, it elevates the everyday to elegy, making even grocery runs feel like a descent into the maelstrom.
Verdict:
If your heart beats to the rhythm of being buried alive or premature entombment, Lettoria's Poe's Library Tote is your talisman.
It is not merely functional; it is an ally within the doldrums, that whispers that beauty blooms brightest in the corners of our cold desolate soul
I would advise you procure this tote from Lettoria's before it vanishes like Lenore.
Lettoria's commitment to craftsmanship shimmers like a tallow candle in the darkest of nights.
Take heed. The only whisper of imperfection...
It attracts fellow Poe and fanciful enthusiasts like moths to a flame.
Expect many compliments and lingering stares of reverence.
You won't just carry it; it'll carry you into Poe's perpetual night.
Quoth this reviewer: Evermore.
Received my satchel & wallet in a timely fashion. I love it! I do not mind the size of the satchel because I typically carry peitite handbags. I did especially enjoy the strap as well. Very nice feature because I like to be hands free with my handbags. Wallet is a nice bonus and pairs beautifully. I'm such a big fan of our dear EAP.
🥀🪶🖤♥️💀
In the dim glow and flickering of a gas lamp, where whispers of "Nevermore" still linger, I discovered Lettoria's Poe's Library Black Tote Bag – a vessel not just for your daily burdens, but for the spectral weight of Edgar Allan Poe's masterpieces.
Handcrafted in the United States, this Premium Vegan Leather tote transforms mundane errands into a procession through the House of Usher.
It's the tote for those who collect not just novels, but the chills and uneasiness they summon.
This isn't a bag; it's a Premium Vegan Leather grimoire come to life.
The exterior unfurls like the pages of Poe's own library, adorned with vintage-style book spines in embossed midnight-black titles like: The Tell-Tale Heart and The Fall of the House of Usher marching in solemn procession across the obsidian hide.
Eerie illustrations peek from the panels: a raven's watchful eye, a pendulum's inexorable swing, a masked reveler fleeing crimson death.
The top opens to a structured silhouette,
approximately 13.8" x 10.6" x 5.5" (35 x 26.9 x 13.9 cm), framed by leather handles that evoke the iron gates of a crumbling estate.
Subtle stitching mimics aged binding, and a hidden interior quote – "All that we see or seem is but a dream within a dream".
The lining is like a secret pact with the macabre.
It's sophisticated enough for a daytime symposium on Gothic verse, yet it casts long shadows under moonlight, turning heads with its brooding allure.
In a world of pastel pouches, this is the Black Cat that crosses your path – irresistible, inevitable and unnerving.
Lettoria's commitment to craftsmanship shines like a candle illuminating the way through the darkest corridors of the mind.
The Premium Vegan Leather is buttery soft yet resilient, which as time passes I'm sure it will develop a patina that tells its own tales of adventure.
At 14" wide and deep enough for a laptop, three books (The Raven included), and a thermos of Black-As-Midnight Coffee, it engulfs and conceals your darkest secrets without protest. Dual interior pockets keep chaos at bay.
The only whisper of imperfection...
It allures fellow Poe pilgrims like moths to a flame – expect perpetual compliments, lingering stares and whispers of envy.
Made to last a lifetime (or until your final curtain), it's backed by Lettoria's stellar customer service.
This tote is the chameleon of the crypt: sling it over a wool cape for windswept walks reciting Annabel Lee, or pair it with tailored blacks for a midnight masquerade.
This tote is at home in a university lecture hall as it is at a Halloween soiree (concealing flasks of "elixir").
The neutral black grounds dramatic outfits, while the literary flourishes add that intellectual edge. Think dark academia's secret handshake.
For the collector:
Pair it with Lettoria's matching Poe wallet for a combo that feels like inheriting the poet's entire shadowed archive.
My Verdict:
If your heart beats to the rhythm of being buried alive or placed in premature entombment, Lettoria's Poe's Library Tote is your talisman.
It's not merely functional, it's a companion in the cold darkness, whispering to your soul that beauty blooms brightest in the bleak shadows of this world.
My suggestion......Obtain this tote from lettoria.com before it vanishes like Lenore – you won't just carry it, this will carry you into Poe's perpetual night.
Quoth this reviewer: Evermore.
I absolutely love my new purse ! The quality of it is amazing. This purse definitely makes an all black outfit stand out.
The wallet took a bit of time to arrive, but it was well worth tbe wait!! It holds all my cards, and can also be worn as a wristlet. Co u ld not be happier.
Love love so obsessed great quality and goes with my hand bag highly recommend
Love this bag I’m obsessed I have bought 3 bags this makes number 3 will def buy more. Thanks so much for the great quality bag